Click here to access the appointment system

Surgery Hours

An appointment system is in operation for each surgery offering 10 minute appointments. Please try to consult with your usual doctor, if possible.

Although we book 10 minutes appointments not every problem can be dealt within this time slot, so there may be times when the GP and nurses surgeries run late. Please be patient - there may be times when your appointment takes longer than 10 minutes.

If you have been waiting a long time and think you may have been forgotten, go back to the front desk. The receptionist will let you know why the delay has occured.

You may call in, telephone or send a message to make an appointment. 

If you cannot keep an appointment, please let us know. Someone else is waiting for it.

Book your appointments online

Before you can start booking GP appointments online (or order repeat prescriptions) you must first register your details for this service.

It is quick and easy to register. You will need to come into the surgery for an application form and then you will be given the relevant details to enable you to set up an account and use the system - see our user guide for further information

Once registered you will be able to view any appointments you have already made, cancel them if necessary, or book a new appointment with the doctor.

When you book an appointment online you will receive confirmation which you can print off and bring with you when you attend the surgery. There is no need to reconfirm

 Click Here to book your appointment online

Same Day Appointments

For same day appointments, contact the surgery on tel. 0161 448 4848 before 9am, if possible.

We reserve some appointments each day for urgent medical problems. If it is urgent, there are some appointments blocked off for booking on the day.

Our Nurse Practitioner, Sr. Jocelyn, runs a Minor Illness Clinic every morning.

You may be asked for information about your medical problem by the receptionist in order to decide which appointment is most suitable. 

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Cancelling Appointments

There are always patients needing to be seen. Please help us by not wasting an appointment. If you know you cannot attend an appointment, LET US KNOW AS SOON AS POSSIBLE BY RINGING 0161 448 4848.

A considerable number of appointments are wasted when patients fail to attend (If you were paying for this consultation privately it would cost £50). Therefore, patients who miss three appointments without letting us know may receive a letter from the Practice about this problem. In the worst case scenario they will be asked to find another doctor.

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Medical Emergencies

Life-threatening medical emergencies should go to the nearest Casualty Department. Our nearest Casualty Department is:

Manchester Royal Infirmary,
Oxford Road (Grafton Street entrance).
Telephone: 0161 276 1234
Open: 24 hours.

If you have severe chest pain and think you are having a heart attack, or difficulty in breathing, please dial 999 and ask for an emergency ambulance.

At times the GPs may have to deal with an emergency and see a patient out of turn. Please be patient if the surgery is running late.

Home visits are for patients who are too ill to come to the surgery.

When you telephone requesting a home visit, a GP or nurse may call you back to assess the problem and action required.

Our new premises are designed for disabled access. We hope that everyone will attend the surgery for their appointment wherever possible. A wheelchair is available if required - please ask at reception.

For emergency medical advice when the surgery is closed, always ring the practice telephone number 0161 448 4848. Your call will be diverted to GoToDoc out-of-hours service.

Other sources of help are:

• NHS Direct - Tel. 0845 4647
  Provides information and advice about health, illness and health services.
• Burnage Walk-in Centre - Tel. 0161 443 0600
  Opening Hours: 8.30am to 4.30pm Monday to Friday
  Burnage Health Centre
  347 Burnage Lane
  Manchester
  M19 1EW
• Withington Hospital Walk-in Centre - Tel. 0161 217 3015
  Opening hours:1pm-9pm Mon-Fri, 9am-5pm Sat & Sun
  Nell Lane,
  Manchester
  M20 2LR

Walk-in Centres

Walk-in Centres offer fast and convenient access to healthcare advice and treatment for minor injuries and illnesses. They are open from early morning to late evening, sometimes seven days a week. They are run by experienced NHS nurses, and you don’t need to make an appointment.

Main Services