We would like to welcome two new Doctors to the Surgery, Dr Yasmin Hoosen and Dr Clare Murray-Brown, who started in January.

Book your appointments online

Before you can start booking GP appointments online (or order repeat prescriptions) you must first register your details for this service.

It is quick and easy to register. You will need to come into the surgery for an application form and then you will be given the relevant details to enable you to set up an account and use the system.

Once registered you will be able to view any appointments you have already made, cancel them if necessary, or book a new appointment with the doctor.

When you book an appointment online you will receive confirmation which you can print off and bring with you when you attend the surgery. There is no need to reconfirm

Same Day Appointments

For same day appointments, contact the surgery on tel. 08443 87 88 88 before 9am, if possible.

We reserve some appointments each day for urgent medical problems. 

Our Nurse Practitioners, Sr. Jocelyn and Sr. Briggs run a Minor Illness Clinic every morning and afternoon; except on Wednesdays.

You may be asked for information about your medical problem by the receptionist in order to decide which appointment is most suitable. 

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Cancelling Appointments

There are always patients needing to be seen. Please help us by not wasting an appointment. If you know you cannot attend an appointment, LET US KNOW AS SOON AS POSSIBLE BY RINGING 08443 87 88 88. It is possible to cancel appointments directly by selecting 'cancel appoinment' from the options menu when you call, you may then leave a message with your details.

A considerable number of appointments are wasted when patients fail to attend (If you were paying for this consultation privately it would cost £50). Therefore, patients who miss three appointments without letting us know may receive a letter from the Practice about this problem. In the worst case scenario they will be asked to find another doctor.

Home Visits

Home visits are for patients who are too ill to come to the surgery.

When you telephone requesting a home visit, a GP or nurse may call you back to assess the problem and action required.

Our new premises are designed for disabled access. We hope that everyone will attend the surgery for their appointment wherever possible. A wheelchair is available if required - please ask at reception.

Medical Emergencies

Life-threatening medical emergencies should go to the nearest Casualty Department. Our nearest Casualty Department is:

Manchester Royal Infirmary,
Oxford Road (Grafton Street entrance).
Telephone: 0161 276 1234
Open: 24 hours.

If you have severe chest pain and think you are having a heart attack, or difficulty in breathing, please dial 999 and ask for an emergency ambulance.

At times the GPs may have to deal with an emergency and see a patient out of turn. Please be patient if the surgery is running late.

Chaperones

• This organisation is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
• All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present, i.e. a trained member of staff.
• Wherever possible we would ask you to make this request at the time of booking the appointment so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of request. However occasionally it may be necessary to reschedule your appointment.
• Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperone policy.